Journal
Guides
- How is a custom light fixture tested before it ships?Every Josenart fixture has a 1-Year Limited Warranty. Each custom piece gets stage checks, a functional test and pre-packing photos you confirm.Read the article
- How is a large custom chandelier packed and delivered?Oversized fixtures (60 in and over) ship in a carton inside a wooden crate, by sea, then UPS, FedEx or curbside truck freight. Standard shipping is free worldwide.Read the article
- Can I order a Josenart fixture in a size or finish that is not listed?Many Josenart designs offer stock finish, size or light-count options. Anything outside the drop-down is made to your spec, with no minimum order.Read the article
- Can a manufacturer build a light fixture from my own sketch?Drawings, 3D models and photographs are all accepted, and no CAD file is required. What your sketch must contain, what the engineering review checks, and what you can...Read the article
- What is the minimum order quantity for a custom light fixture?Most lighting factories set 50-100 units minimum per design; made-to-order workshops can accept one. What to ask before you commit, and Josenart's published answers.Read the article
- How long does a custom light fixture take to make and ship?Production and preparation take 3–10 business days after final drawing approval. Standard sea shipping takes approximately 3–5 weeks after dispatch, including local delivery. Allow approximately 4–7 weeks in...Read the article